| Make presentations | BSBCMM411 |
| Report on financial activity | BSBFIN401 |
| Assess marketing opportunities | BSBMKG431 |
| Plan and monitor direct marketing activities | BSBMKG544 |
| Design and develop marketing communication plans | BSBMKG552 |
| Manage business risk | BSBOPS504 |
| Implement and monitor environmentally sustainable work practices | BSBSUS411 |
| Design and produce business documents | BSBTEC301 |
| Create electronic presentations | BSBTEC303 |
| Design and produce complex spreadsheets | BSBTEC402 |
| Manage meetings | BSBTWK503 |
| Write complex documents | BSBWRT411 |
| Promote workplace cyber security awareness and best practices | BSBXCS402 |
| Contribute to cyber security incident responses | BSBXCS405 |
| Provide First Aid | HLTAID011 |
| Provide First Aid in remote or isolated site | HLTAID013 |
| Manage disrespectful, aggressive or abusive customers | SIRXCEG008 |
| Manage workplace responses to disrespectful aggressive or abusive customer behaviour. | SIRXCEG009 |
| Maintain ethical and professional standards when using social media and online platforms | SIRXOSM002 |
| Use social media and online tools | SIRXOSM003 |
| Develop a basic website for customer engagement | SIRXOSM005 |
| Develop an ecommerce strategy | SIRXSTR001 |
| Lead tour groups | SITTGDE016 |
| Prepare and present tour commentaries or activities | SITTGDE017 |
| Develop and maintain the general and regional knowledge required by guides | SITTGDE018 |
| Research and share information on Australian Indigenous cultures | SITTGDE019 |
| Prepare specialised interpretive content on flora, fauna and landscape | SITTGDE020 |
| Prepare specialised interpretive content on marine environments | SITTGDE021 |
| Prepare specialised interpretive content on cultural and heritage environments | SITTGDE022 |
| Coordinate and operate tours | SITTGDE023 |
| Source and use information on the holiday park and resort industry | SITTIND004 |
| Package tourism products | SITTPPD012 |
| Develop interpretive activities | SITTPPD013 |
| Coordinate and operate sustainable tourism activities | SITTPPD014 |
| Develop in-house recreational activities | SITTPPD015 |
| Research and analyse tourism data | SITTPPD016 |
| Load touring equipment and supplies | SITTTOP006 |
| Provide outdoor catering | SITTTOP007 |
| Allocate tour or activity resources | SITTTOP008 |
| Set up and operate a camp site | SITTTOP009 |
| Operate tours in a remote area | SITTTOP010 |
| Access and interpret product information | SITTTVL001 |
| Provide advice on international destinations | SITTTVL002 |
| Provide advice on Australian destinations | SITTTVL003 |
| Sell tourism products or services | SITTTVL004 |
| Prepare customer quotations | SITTTVL005 |
| Book tourism products and process documentation | SITTTVL006 |
| Use a computerised reservations or operations system | SITTTVL007 |
| Source airfares and issue tickets for domestic flights | SITTTVL008 |
| Construct international airfares | SITTTVL009 |
| Construct advanced international airfares | SITTTVL010 |
| Provide specialist advice on cruises | SITTTVL011 |
| Provide visitor information | SITXCCS010 |
| Address protocol requirements | SITXCOM009 |
| Respond to a customer in crisis | SITXCRI003 |
| Process financial transactions | SITXFIN007 |
| Manage physical assets | SITXFIN011 |
| Identify and manage legal risks and comply with law | SITXGLC002 |
| Roster staff | SITXHRM008 |
| Recruit, select and induct staff | SITXHRM010 |
| Manage volunteers | SITXHRM011 |
| Monitor staff performance | SITXHRM012 |
| Conduct oral communication in a language other than English | SITXLAN008 |
| Read and write information in a language other than English | SITXLAN009 |
| Manage projects | SITXMGT006 |
| Coordinate production of brochures and marketing materials | SITXMPR009 |
| Create a promotional display or stand | SITXMPR010 |
| Plan and implement sales activities | SITXMPR011 |
| Coordinate marketing activities | SITXMPR012 |
| Participate in cooperative online marketing initiatives | SITXMPR013 |
| Develop and implement marketing strategies | SITXMPR014 |
| Obtain and manage sponsorship | SITXMPR015 |
| Prepare and present proposals | SITXMPR016 |
| Identify hazards, assess and control safety risks | SITXWHS006 |
| Operate four wheel drive vehicle | TLIC0023 |
| Operate commercial vehicle | TLIC1051 |
| Operate coach/bus | TLIC3042 |
