About this course
If you are seeking a meaningful career, this course will qualify you to provide vital mental health services. You will gain in-demand skills to support people affected by mental illness and psychiatric conditions.
This course will teach you how to empower clients to work towards self-directed recovery.
You will learn the following core skills:
- establishing relationships with clients
- assessing and promoting wellbeing
- facilitating self advocacy
- working with other service providers
- trauma informed care
- workplace health and safety
- legal and ethical practices.
You can also choose from a range of electives. Note that the availability of electives may vary depending on your selected training provider.
This course will prepare you for roles in clinical, community and residential settings. This includes:
- home-based outreach
- respite care
- rehabilitation programs and
- employment support.
A minimum number of work placement hours must be completed to achieve this qualification.
This qualification is recognised nationally under the Australian Qualifications Framework (AQF).
Contact your preferred course provider for course entry requirements.
This course can be done as a traineeship. You’ll get technical knowledge through coursework and hands-on experience through paid work. On completion you will receive a nationally recognised qualification.
To enrol as a trainee, you’ll need:
- a job in a relevant workplace in the same field as your course, and
- an employer willing to sign a Commonwealth Government ‘Training Contract’ and support your learning at work.
To get started:
- contact an Apprentice Connect Australia Provider for information on finding an employer and for ongoing support
- find a course provider that delivers the course as a traineeship.
To get help:
- contact the TAFE and Training Line
- visit our apprenticeships and traineeships page
- visit Apprenticeships Victoria.
Core units
Unit title Unit code Work with diverse people CHCDIV001 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV002 Work legally and ethically CHCLEG001 Establish self-directed recovery relationships CHCMHS002 Provide recovery oriented mental health services CHCMHS003 Work collaboratively with the care network and other services CHCMHS004 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCMHS005 Work effectively in trauma informed care CHCMHS007 Promote and facilitate self advocacy CHCMHS008 Assess and promote social, emotional and physical wellbeing CHCMHS011 Participate in workplace health and safety HLTWHS001 Elective units
Unit title Unit code Process and maintain workplace information BSBINM201 Facilitate the interests and rights of clients CHCADV001 Facilitate the empowerment of older people CHCAGE001 Work in an alcohol and other drugs context CHCAOD001 Work with clients who are intoxicated CHCAOD002 Assess needs of clients with alcohol and other drugs issues CHCAOD004 Provide alcohol and other drugs withdrawal services CHCAOD005 Provide interventions for people with alcohol and other drugs issues CHCAOD006 Increase the safety of individuals at risk of suicide CHCCCS003 Assess co-existing needs CHCCCS004 Develop and implement service programs CHCCCS007 Facilitate responsible behaviour CHCCCS009 Provide brief interventions CHCCCS014 Provide loss and grief support CHCCCS017 Provide suicide bereavement support CHCCCS018 Recognise and respond to crisis situations CHCCCS019 Respond effectively to behaviours of concern CHCCCS020 Support independence and wellbeing CHCCCS023 Visit client residence CHCCCS027 Develop and implement community programs CHCCDE002 Implement participation and engagement strategies CHCCDE004 Work to empower Aboriginal and/or Torres Strait Islander communities CHCCDE006 Develop and provide community projects CHCCDE007 Use communication to build relationships CHCCOM002 Recognise and respond appropriately to domestic and family violence CHCDFV001 Facilitate the empowerment of people with disability CHCDIS007 Facilitate community participation and social inclusion CHCDIS008 Provide community focused health promotion and prevention strategies CHCEDU001 Plan health promotion and community intervention CHCEDU002 Work with clients to identify financial literacy education needs CHCEDU005 Improve clients' fundamental financial literacy skills CHCEDU006 Provide group education on consumer credit and debt CHCEDU007 Share health information CHCEDU008 Provide parenting, health and well-being education CHCEDU009 Provide intervention support to families CHCFAM010 Develop, implement and review quality framework CHCMGT001 Facilitate the recovery process with the person, family and carers CHCMHS006 Contribute to the review and development of policies CHCPOL001 Develop and maintain networks and collaborative partnerships CHCPRP001 Reflect on and improve own professional practice CHCPRP003 Support the rights and safety of children and young people CHCPRT002 Work with forced migrants CHCSET001 Undertake bicultural work with forced migrants in Australia CHCSET002 Work with people experiencing or at risk of homelessness CHCSOH001 Manage and maintain tenancy agreements and services CHCSOH002 Work effectively with young people and their families CHCYTH011 Recognise healthy body systems HLTAAP001 Provide First Aid HLTAID011 Provide First Aid in remote or isolated site HLTAID013 Provide Advanced First Aid HLTAID014 Assist clients with medication HLTHPS006 Interpret and use information about nutrition and diet HLTHPS010 Recognise and respond to oral health issues HLTOHC001 Inform and support patients and groups about oral health HLTOHC002 Apply and manage use of basic oral health products HLTOHC003 Provide or assist with oral hygiene HLTOHC004 Manage personal stressors in the work environment HLTWHS006
Course providers
This course is offered by the following providers. Click on the links to the provider websites for the latest information on course details, fees and how to apply.
Government funding for eligible students:


Locations: Bendigo
Delivery modes: Full time on-campus
- Visit Bendigo TAFE for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Elgar (Box Hill), City (Melbourne), Nelson (Box Hill), Lilydale Lakeside (Lilydale), Whitehorse (Box Hill)
Delivery modes: Full time on-campus
- Visit Box Hill Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Frankston Road (Frankston), Berwick
Delivery modes: Full time on-campus
- Visit Chisholm Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Mount Helen (Ballarat)
Delivery modes: Full time on-campus
- Visit Federation University for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Broadmeadows
Delivery modes: Full time on-campus
- Visit Kangan Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Preston
Delivery modes: Full time on-campus, Part time on-campus
- Visit Melbourne Polytechnic for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Wantirna, Hawthorn, Croydon
Delivery modes: Full time on-campus, Part time on-campus
- Visit Swinburne University of Technology for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Traralgon
Delivery modes: Full time on-campus
- Visit TAFE Gippsland for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Footscray Nicholson (Footscray), Werribee, City (Melbourne), Online
Delivery modes: Full time on-campus, Part time on-campus, Online/off-campus
- Visit Victoria University for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Corryong, Online
Delivery modes: Online/off-campus, Flexible delivery, Full time on-campus, Part time on-campus
- Visit Australian Institute of Flexible Learning for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Corio, Warrnambool, Ballarat, Frankston, Highton, Flemington
Delivery modes: Online/off-campus, Part time on-campus
- Visit genU Training for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Broadmeadows
Delivery modes: Full time on-campus
- Visit VASS College of Vocational Education (VCVE) for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Collingwood
Delivery modes: Part time on-campus
- Visit Victorian Aboriginal Community Controlled Health Organisation (VACCHO) for course details, fees and how to apply
- Check our FAQs on choosing a course and provider