About this course
This course can help you start or advance your career in the aged care or disability sectors. It will qualify you for a vast range of roles providing individual support to clients.
Benefits of working in these sectors include flexible hours, strong demand for staff and the opportunity to make a difference in others’ lives.
You will learn the skills and knowledge required to provide person-centred support.
This course will cover the following core skills:
- supporting independence and wellbeing
- communication
- working with diverse people
- legal and ethical work practices
- recognising healthy body systems
- safe work practices for direct client care.
You can also choose electives in your area of interest:
- ageing
- disability
- home and community.
Note that the availability of electives may vary depending on your selected training provider.
Individual support roles are available in community and residential settings. A minimum number of work placement hours must be completed to achieve this qualification.
This qualification is recognised nationally under the Australian Qualifications Framework (AQF).
Contact your preferred course provider for course entry requirements.
This course can be done as a traineeship. You’ll get technical knowledge through coursework and hands-on experience through paid work. On completion you will receive a nationally recognised qualification.
To enrol as a trainee, you’ll need:
- a job in a relevant workplace in the same field as your course, and
- an employer willing to sign a Commonwealth Government ‘Training Contract’ and support your learning at work.
To get started:
- contact an Apprentice Connect Australia Provider for information on finding an employer and for ongoing support
- find a course provider that delivers the course as a traineeship.
To get help:
- contact the TAFE and Training Line
- visit our apprenticeships and traineeships page
- visit Apprenticeships Victoria.
Core units
Unit title Unit code Provide individualised support CHCCCS031 Facilitate the empowerment of people receiving support CHCCCS038 Support independence and wellbeing CHCCCS040 Recognise healthy body systems CHCCCS041 Communicate and work in health or community services CHCCOM005 Work with diverse people CHCDIV001 Work legally and ethically CHCLEG001 Apply basic principles and practices of infection prevention and control HLTINF006 Follow safe work practices for direct client care HLTWHS002 Elective units
Unit title Unit code Recognise and report risk of falls CHCAGE007 Provide support to people living with dementia CHCAGE011 Provide food service CHCAGE012 Work effectively in aged care CHCAGE013 Work in an alcohol and other drugs context CHCAOD001 Address the needs of people with chronic disease CHCCCS001 Provide loss and grief support CHCCCS017 Identify and report abuse CHCCCS033 Facilitate independent travel CHCCCS034 Support people with autism spectrum disorder CHCCCS035 Support relationships with carer and family CHCCCS036 Visit client residence CHCCCS037 Prepare meals CHCCCS042 Support positive mealtime experiences CHCCCS043 Follow established person-centred behaviour supports CHCCCS044 Contribute to ongoing skills development using a strengths-based approach CHCDIS011 Support community participation and social inclusion CHCDIS012 Assist with communication using augmentative and alternative communication methods CHCDIS013 Work effectively in disability support CHCDIS020 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV002 Support group activities CHCGRP001 Work with people with mental health issues CHCMHS001 Deliver care services using a palliative approach CHCPAL003 Provide First Aid HLTAID011 Assist clients with medication HLTHPS006 Recognise and respond to oral health issues HLTOHC007
Course providers
This course is offered by the following providers. Click on the links to the provider websites for the latest information on course details, fees and how to apply.
Government funding for eligible students:


Locations: Bendigo, Castlemaine
Delivery modes: Flexible delivery, Full time on-campus
Next steps:
- Visit Bendigo TAFE for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Elgar (Box Hill), City (Melbourne), Nelson (Box Hill), Lilydale Lakeside (Lilydale), Whitehorse (Box Hill)
Delivery modes: Full time on-campus
- Visit Box Hill Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Frankston Road (Frankston), Berwick, Bass Coast (Wonthaggi), Mornington Peninsula (Rosebud)
Delivery modes: Full time on-campus, Part time on-campus
- Visit Chisholm Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Mount Helen (Ballarat), Wimmera (Horsham), Ararat
Delivery modes: Full time on-campus
- Visit Federation University for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Chadstone
Delivery modes: Full time on-campus
- Visit Holmesglen Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Broadmeadows, Essendon
Delivery modes: Full time on-campus
- Visit Kangan Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Preston, Greensborough
Delivery modes: Part time on-campus, Full time on-campus
- Visit Melbourne Polytechnic for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Warrnambool, Portland, Hamilton, Colac
Delivery modes: Full time on-campus
- Visit South West TAFE for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Wantirna
Delivery modes: Full time on-campus
- Visit Swinburne University of Technology for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Warragul, Morwell, Traralgon, Off campus, Bairnsdale
Delivery modes: Full time on-campus, Online/off-campus
- Visit TAFE Gippsland for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Geelong City (Geelong), Werribee Princes (Werribee)
Delivery modes: Full time on-campus, Part time on-campus
- Visit The Gordon for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Footscray Nicholson (Footscray), Sunshine, Werribee
Delivery modes: Full time on-campus, Part time on-campus
- Visit Victoria University for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:


Locations: Wodonga (West Wodonga)
Delivery modes: Flexible delivery, Full time on-campus
- Visit Wodonga TAFE for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Rosebud, Hastings
Delivery modes: Full time on-campus
- Visit Advance Community College for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Melbourne, Footscray, Noble Park, Robinvale Senior Citizen Centre (Robinvale)
Delivery modes: Full time on-campus
- Visit AMES Australia for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Corryong, Online
Delivery modes: Online/off-campus, Flexible delivery, Full time on-campus, Part time on-campus
- Visit Australian Institute of Flexible Learning for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Braybrook, Springvale, St Albans
Delivery modes: Flexible delivery, Full time on-campus, Part time on-campus
- Visit Australian Vietnamese Women's Association for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Lilydale
Delivery modes: Full time on-campus
- Visit Cire Services for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Warragul
Delivery modes: Part time on-campus
- Visit Community College Gippsland for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Greensborough
Delivery modes: Full time on-campus
- Visit Diamond Valley Learning Centre for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Melton
Delivery modes: Full time on-campus
- Visit Djerriwarrh Community and Education Services for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Corio, Warrnambool, Ballarat, Frankston, Highton, Flemington
Delivery modes: Online/off-campus, Part time on-campus
- Visit genU Training for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Traineeships at your workplace
Delivery modes: Full time on-campus
- Visit ITFE into work for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Keysborough Learning Centre
Delivery modes: Part time on-campus
- Visit Keysborough Learning Centre for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Laurels Education and Training (Bacchus Marsh)
Delivery modes: Flexible delivery, Part time on-campus
- Visit Laurels Education and Training for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Laverton
Delivery modes: Full time on-campus
- Visit Laverton Community Education Centre for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Mildura
Delivery modes: Full time on-campus
- Visit MADEC Community College for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: St Albans
Delivery modes: Full time on-campus
- Visit MRC North West Region Inc for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Swan Hill
Delivery modes: Flexible delivery
- Visit Murray ACE Training Solutions for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: North Ringwood Community House (North Ringwood)
Delivery modes: Part time on-campus
- Visit North Ringwood Community House for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Head Office (Shepparton), Sale, Morwell
Delivery modes: Online/off-campus, Part time on-campus
- Visit Partners in Training Australia for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Doncaster East
Delivery modes: Part time on-campus
- Visit Pines Learning for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Southbank
Delivery modes: Flexible delivery, Full time on-campus
- Visit Selmar Institute of Education for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Wangaratta, Seymour
Delivery modes: Part time on-campus
- Visit The Centre for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Broadmeadows
Delivery modes: Full time on-campus
- Visit VASS College of Vocational Education (VCVE) for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Coburg, Braybrook, Epping, Werribee, Craigieburn
Delivery modes: Flexible delivery, Full time on-campus
- Visit VICSEG New Futures for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Morwell Neighbourhood House (Morwell), Centre for Participation (Horsham), Live delivery virtual classroom, Iramoo Community Centre (Wyndham Vale), Attwood House Community Centre (Attwood), Latham Crescent Community Centre (Dandenong North), Pakenham Hall (Pakenham), Poa Banyul Community Hub (Mount Duneed), Gordon Street Recreation Reserve (Ararat), California Gully Mechanics Institute Hall (California Gully)
Delivery modes: Online/off-campus, Part time on-campus
- Visit Warner Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Yarraville
Delivery modes: Full time on-campus, Part time on-campus
- Visit Yarraville Community Centre for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:

Locations: Yarrawonga, Cobram, Wodonga (West Wodonga)
Delivery modes: Flexible delivery
- Visit Yarrawonga Mulwala Community and Learning Centre for course details, fees and how to apply
- Check our FAQs on choosing a course and provider