About this course
Are you ready to kickstart your business career? This course will develop your fundamental business skills to help you perform across a broad range of activities.
You will learn how to:
- create digital presentations
- design business documents and plans
- develop your critical thinking skills
- improve workplace communication
- support your work team.
With applications across many different sectors, graduates can apply for junior and entry-level roles in:
- customer service
- data entry
- payroll
- administration
- clerking.
If you want to continue your studies and expand your business skills, you could choose to complete a Certificate IV in Business.
Note that the availability of electives may vary depending on your selected training provider.
This qualification is recognised nationally under the Australian Qualifications Framework (AQF).
Contact your preferred course provider for course entry requirements.
This course can be done as a traineeship. You’ll get technical knowledge through coursework and hands-on experience through paid work. On completion you will receive a nationally recognised qualification.
To enrol as a trainee, you’ll need:
- a job in a relevant workplace in the same field as your course, and
- an employer willing to sign a Commonwealth Government ‘Training Contract’ and support your learning at work.
To get started:
- contact an Apprentice Connect Australia Provider for information on finding an employer and for ongoing support
- find a course provider that delivers the course as a traineeship.
To get help:
- contact the TAFE and Training Line
- visit our apprenticeships and traineeships page
- visit Apprenticeships Victoria.
Core units
Unit title Unit code Apply critical thinking skills in a team environment BSBCRT311 Support personal wellbeing in the workplace BSBPEF201 Participate in sustainable work practices BSBSUS211 Use inclusive work practices BSBTWK301 Assist with maintaining workplace safety BSBWHS311 Engage in workplace communication BSBXCM301 Elective units
Unit title Unit code Articulate, present and debate ideas BSBCRT412 Collect and record data BSBDAT201 Develop and present business proposals BSBESB302 Research and develop business plans BSBESB401 Process financial transactions BSBFIN301 Maintain financial records BSBFIN302 Process payroll BSBHRM416 Handle receipt and dispatch of information BSBINS202 Organise workplace information BSBINS302 Use knowledge management systems BSBINS303 Retrieve information from records BSBINS307 Control records BSBINS308 Maintain business records BSBINS309 Support effective workplace relationships BSBLDR301 Interpret and apply medical terminology appropriately BSBMED301 Prepare and process medical accounts BSBMED302 Maintain patient records BSBMED303 Assist in controlling stocks and supplies BSBMED304 Apply the principles of confidentiality, privacy and security within the medical environment BSBMED305 Manage patient recordkeeping system BSBMED401 Maintain business resources BSBOPS301 Identify business risk BSBOPS302 Organise schedules BSBOPS303 Deliver and monitor a service to customers BSBOPS304 Process customer complaints BSBOPS305 Record stakeholder interactions BSBOPS306 Organise personal work priorities BSBPEF301 Develop self-awareness BSBPEF302 Undertake project work BSBPMG430 Purchase goods and services BSBPUR301 Contribute to continuous improvement BSBSTR301 Use business software applications BSBTEC201 Use digital technologies to communicate in a work environment BSBTEC202 Design and produce business documents BSBTEC301 Design and produce spreadsheets BSBTEC302 Create electronic presentations BSBTEC303 Use digital technologies to collaborate in a work environment BSBTEC404 Apply infection prevention and control procedures to own work activities BSBWHS332X Write simple documents BSBWRT311 Protect own personal online profile from cyber security threats BSBXCS301 Identify and report online security threats BSBXCS302 Securely manage personally identifiable information and workplace information BSBXCS303 Apply cyber hygiene best practices BSBXCS304 Identify and assess cyber security insider threats and risks BSBXCS305 Apply own techniques to prevent cyber security insider threats BSBXCS306 Respond to the service needs of customers and clients with disability BSBXDB301 Work in a team BSBXTW301 Provide ICT advice to clients ICTSAS305 Assist with customer difficulties SIRXCEG002 Maintain business to business relationships SIRXCEG005 Support marketing and promotional activities SIRXMKT001 Use social media and online tools SIRXOSM003 Advise on products and services SIRXPDK001
Course providers
This course is offered by the following providers. Click on the links to the provider websites for the latest information on course details, fees and how to apply.
Government funding for eligible students:
Locations: Bendigo
Delivery modes: Full time on-campus
- Visit Bendigo TAFE for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Mount Helen (Ballarat), SMB (Ballarat)
Delivery modes: Full time on-campus
- Visit Federation University for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Broadmeadows
Delivery modes: Online/off-campus, Flexible delivery, Full time on-campus, Part time on-campus
- Visit Kangan Institute for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Workplace training
Delivery modes: Full time on-campus
- Visit South West TAFE for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Workplace
Delivery modes: Full time on-campus
- Visit TAFE Gippsland for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Wodonga (West Wodonga)
Delivery modes: Flexible delivery, Part time on-campus
- Visit Wodonga TAFE for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Corryong, Online
Delivery modes: Online/off-campus, Flexible delivery, Full time on-campus, Part time on-campus
- Visit Australian Institute of Flexible Learning for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Online, Traineeship/apprenticeship (Ballarat)
Delivery modes: Online/off-campus, Flexible delivery
- Visit BGT Jobs and Training Ballarat for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Narre Warren
Delivery modes: Part time on-campus
- Visit Foundation Learning Centre for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Docklands
Delivery modes: Flexible delivery, Full time on-campus
- Visit Integrity Business College for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Mildura
Delivery modes: Flexible delivery
- Visit MADEC Community College for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Horsham, Longerenong
Delivery modes: Full time on-campus
- Visit Skillinvest for course details, fees and how to apply
- Check our FAQs on choosing a course and provider
Government funding for eligible students:
Locations: Melbourne
Delivery modes: Full time on-campus
- Visit Sportsready Education and Employment for course details, fees and how to apply
- Check our FAQs on choosing a course and provider