Becoming a Community Worker
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Becoming a Community Worker

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Facilitates community development initiatives and collective solutions within a community to address issues, needs and problems associated with recreational, health, housing, employment and other welfare matters.
Training time 16 weeks - 4 years
Average pay $40,016
Employment prospects Moderate
Employment size 5,700

How do I become a Community Worker in Victoria?

To work as a Community Worker in Victoria, you'll need:
  • A Diploma of Community Services
  • To work in child protection or youth justice you will need to complete the ‘Statutory & forensic child, youth & family welfare’ specialisation
  • To work in child protection you will also need to check that your Diploma has Australian Community Workers Association (ACWA) approval
  • Recommended

  • Completion of Victorian Certificate of Education (VCE) or equivalent
  • Certificate II in Community Services
  • Certificate III in Community Services

What does a Community Worker do?

  • Assesses clients' needs and plans, develops and implements educational, training and support programs
  • Interviews clients and assesses the nature and extent of difficulties
  • Monitors and reports on the progress of clients
  • Refers clients to agencies that can provide additional help
  • Assesses community need and resources for health, welfare, housing, employment, training and other facilities and services
  • Liaises with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
  • Supports families and provides education and care for children and disabled persons in adult service units, group housing and government institutions
  • Supervises offenders on probation and parole
  • Assists young people to solve social, emotional and financial problems


  • Community Development Officer
  • Community Support Worker
  • Housing Officer