Becoming a Telemarketer
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Becoming a Telemarketer

Help & advice

Telephones existing and prospective customers to promote goods and services, and obtain sales or arrange sales visits. May work in a call centre.
Training time 8 months - 2 years
Average pay $29,362
Employment prospects Moderate
Employment size 2,700

What does a Telemarketer do?

  • working from scripts and lists of contacts to promote goods and services by telephone
  • creating interest in goods and services, and seeking a sale or agreement to see sales representatives
  • arranging processing and despatch of goods and services, information kits and brochures to customers
  • arranging appointments for sales representatives
  • recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer
  • reporting competitor activities and issues raised by contacts for attention by managers
  • maintaining statistics of calls made and successes achieved
  • submitting periodic reports on telemarketing activities and results

Related courses

Displaying 1 to 2 of 2 courses related to Telemarketer.
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