Becoming a Receptionist (General)
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Becoming a Receptionist (General)

Help & advice

Greets clients and visitors, and responds to personal, telephone, email and written inquiries and requests.
Training time 5 months - 12 years
Average pay $35,817
Employment prospects Strong
Employment size 28,000

What does a Receptionist (General) do?

  • greeting and welcoming visitors, and directing them to the appropriate person
  • arranging and recording details of appointments
  • answering inquiries and providing information on the goods, services and activities of the organisation
  • answering, connecting and transferring telephone calls
  • receiving and resolving complaints from clients and the public
  • receiving and distributing correspondence, facsimile messages and deliveries
  • maintaining the reception area
  • advising on and arranging reservations and accommodation