Travel Consultant

Also known as Travel Agent.
Plans travel, accommodation and associated arrangements for clients and makes travel bookings. May work in a call centre.
Training time 17 weeks - 1 year
Average pay $48,561
Employment prospects Moderate
Employment size 5,600

What does a Travel Consultant do?

  • determining clients' requirements for travel, accommodation and special interests
  • suggesting itineraries based on available travel routes and cost, availability and convenience of transport
  • making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
  • notifying clients of travel dates, baggage limits, and medical and visa requirements
  • providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
  • assisting with travel clearances
  • collecting payments and issuing clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
  • providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
  • answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
  • providing literature and information on local and interstate tours and places of interest
  • discussing transport availability and cost


  • Business Travel Consultant
  • Domestic Travel Consultant
  • International Travel Consultant

Related courses

Government-subsidised training is marked with this symbol
Certificate II in Tourism
Certificate III in Travel
Certificate IV in Travel and Tourism
Diploma of Travel and Tourism Management
Advanced Diploma of Travel and Tourism