Hotel Service Manager

Also known as Hotel Service Supervisor.
Supervises and coordinates the activities of hotel service workers.
Training time 6 months - 3 years
Average pay $47,803
Employment prospects Moderate
Employment size 2,800

What does a Hotel Service Manager do?

  • determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
  • conferring with managers to coordinate activities with other organisational units
  • maintaining attendance records and rosters
  • explaining and enforcing safety regulations
  • overseeing the work of the unit and suggesting improvements and changes
  • conferring with workers to resolve grievances

Specialisations

  • Front Office Manager (Hotel)
  • Head Housekeeper
  • Head Porter (Hotel)
  • Hotel Concierge
  • Hotel Office Manager

Related courses

Government-subsidised training is marked with this symbol
Certificate IV in Hospitality
TAFE
Diploma of Hospitality Management
TAFE
Advanced Diploma of Hospitality Management
TAFE
Advanced Diploma of Travel and Tourism Management
TAFE