Hotel Service Manager

Also known as Hotel Service Supervisor.
Supervises and coordinates the activities of hotel service workers.
Training time 6 months - 3 years
Average pay $47,803
Employment prospects Moderate
Employment size 2,800

What does a Hotel Service Manager do?

  • determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
  • conferring with managers to coordinate activities with other organisational units
  • maintaining attendance records and rosters
  • explaining and enforcing safety regulations
  • overseeing the work of the unit and suggesting improvements and changes
  • conferring with workers to resolve grievances


  • Front Office Manager (Hotel)
  • Head Housekeeper
  • Head Porter (Hotel)
  • Hotel Concierge
  • Hotel Office Manager

Related courses

Government-subsidised training is marked with this symbol
Certificate IV in Hospitality
Diploma of Hospitality Management
Advanced Diploma of Hospitality Management