Community Worker

Facilitates community development initiatives and collective solutions within a community to address issues, needs and problems associated with recreational, health, housing, employment and other welfare matters.
Training time 16 weeks - 4 years
Average pay $40,016
Employment prospects Moderate
Employment size 5,700

How do I become a Community Worker in Victoria?

To work as a Community Worker in Victoria, you'll need:
  • A Diploma of Community Services
  • To work in child protection or youth justice you will need to complete the ‘Statutory & forensic child, youth & family welfare’ specialisation
  • To work in child protection you will also need to check that your Diploma has Australian Community Workers Association (ACWA) approval
  • Recommended

  • Completion of Victorian Certificate of Education (VCE) or equivalent
  • Certificate II in Community Services
  • Certificate III in Community Services

What does a Community Worker do?

  • Assesses clients' needs and plans, develops and implements educational, training and support programs
  • Interviews clients and assesses the nature and extent of difficulties
  • Monitors and reports on the progress of clients
  • Refers clients to agencies that can provide additional help
  • Assesses community need and resources for health, welfare, housing, employment, training and other facilities and services
  • Liaises with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
  • Supports families and provides education and care for children and disabled persons in adult service units, group housing and government institutions
  • Supervises offenders on probation and parole
  • Assists young people to solve social, emotional and financial problems


  • Community Development Officer
  • Community Support Worker
  • Housing Officer

Related courses

Government-subsidised training is marked with this symbol
Certificate II in Community Services
Certificate III in Community Services
Certificate IV in Ageing Support
Certificate IV in Alcohol and Other Drugs
Certificate IV in Child, Youth and Family Intervention
Certificate IV in Community Services
Certificate IV in Mental Health
Certificate IV in Mental Health Peer Work
Certificate IV in Youth Work
Diploma of Community Development
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