Sales Assistant (General)

Also known as Retail Sales Assistant.
Sells goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.
Training time 23 weeks - 24 months
Average pay $31,066
Employment prospects Strong
Employment size 151,400

What does a Sales Assistant (General) do?

  • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • demonstrating and explaining to customers the establishment's goods and services
  • selling food, beverages, clothing, footwear and other personal and household goods and services
  • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • assisting with the ongoing management of stock such as product inventories and participating in stocktakes


  • Clothing Sales Assistant
  • Cosmetic Sales Assistant
  • Fast Food Sales Assistant
  • Hardware Sales Assistant

Related courses

Government-subsidised training is marked with this symbol
Certificate II in Retail Cosmetics
Certificate II in Tourism
Certificate II in Creative Industries
Certificate II in Meat Processing (Meat Retailing)
Certificate II in Retail Services
Certificate II in Timber Merchandising
Certificate II in Visual Arts
Certificate III in Retail
Certificate I in Retail Services
Certificate II in Food Processing (Sales)
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