Despatching and Receiving Clerk

Also known as Despatch Clerk, Freight Clerk.
Verifies and maintains records of incoming and outgoing goods in a warehouse or distribution centre and prepares goods for despatch.
Training time 6 months - 2 years
Average pay $61,323
Employment prospects Moderate
Employment size 8,700

What does a Despatching and Receiving Clerk do?

  • identifying items and containers of incoming and outgoing shipments and verifying them against consignment records
  • ensuring outgoing shipments are in good condition and meet specifications
  • arranging internal distribution of goods received
  • organising the despatch of goods with completed documentation
  • maintaining prescribed records of goods received and despatched
  • examining shipping documents and verifying cargo to be released
  • recording customs clearance requirements and authorising collection of cargo
  • calculating storage and clearance charges and billing customers
  • receiving details of outgoing cargo, and arranging bookings of freight space and collection of goods from customers


  • Aircraft Load Controller
  • Shipping and Receiving Clerk
  • Truck Despatcher

Related courses

Government-subsidised training is marked with this symbol
Certificate III in Logistics
Certificate IV in Logistics
Certificate IV in Warehousing Operations
Certificate III in International Freight Forwarding (Operator)
Certificate IV in Aviation (Aviation Supervision)
Certificate IV in International Freight Forwarding (Senior Operator)
Prepare for Transport of Dangerous Goods