Secretary (General)

Performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.
Training time 5 months - 12 years
Average pay $53,368
Employment prospects Strong
Employment size 7,900

What does a Secretary (General) do?

  • liaising with other staff to arrange meetings, and to gain and provide information
  • preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
  • maintaining appointment diaries and making travel arrangements
  • processing incoming and outgoing mail, filing correspondence and maintaining records
  • answering telephone calls, responding to inquiries and redirecting callers
  • taking and transcribing dictation of letters and other documents
  • greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
  • may implement management decisions and maintain records of meetings

Related courses

Government-subsidised training is marked with this symbol
Certificate III in Business Administration
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Certificate III in Business Administration (Education)
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Certificate IV in Business
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Certificate IV in Business Administration
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Certificate III in Business Administration (Legal)