Victorian TAFEs and Registered Training Organisations are offering free short accredited training to help customer-facing employees identify and manage the ongoing risk of Coronavirus (COVID-19) infections. The course will support businesses to reopen safely and ensure their customers and workforce are protected as Victoria manages the challenges of Coronavirus (COVID-19). The course is not mandatory for businesses to reopen; however, employers are encouraged to enrol their staff for the training.
This free training combines online learning and workplace-based assessment and involves up to 25 contact hours.
After completing the training, customer-facing employees will be able to:
This training is for customer-facing employees across the retail, hospitality, and transport and logistics sectors, including:
The following accredited skills set courses are available:
Victorian TAFEs and eligible RTOs have been contracted and allocated training places. Contracted training providers will commence delivery as soon as possible. Enquiries can be made using the registration form below.
The following training providers offer the free infection control training:
Other infection control training
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