And one of the following:
This is an estimate of the time it will take to complete the
most relevant course associated with this occupation. It’s based on the amount
of time taken to complete this course and doesn’t take into account personal
circumstances or barriers.
This data is sourced from the training providers. For more
detailed information, contact the training provider for the course you’re
This is the average salary for people working in this
industry. Graduate salaries will typically be lower. Salaries tend to increase
with the amount of time spent in a field. These figures are intended as a guide
only, rather than a prediction of future earnings.
Data for employee earnings and hours has been taken from the
ABS Survey of Employee Earnings and Hours (Cat. no. 6306.0, May 2014,
unpublished data). It takes into account average weekly ordinary time earnings,
average weekly ordinary time hours paid for, and average hourly ordinary time earnings.
This is an indication of the level of demand for workers in
a particular field. If demand is strong, there’s a higher chance of employment
after completing training, meaning your employment prospects for this
occupation are strong. If demand is low, the likelihood of employment after training
will be lower, and your employment prospects will be poor.
Employment forecast figures are sourced from Deloitte Access
Economics (2015) Victorian employment projections for 2016 to 2031.
This number tells you how many people are currently working in this field. The numbers in this section reflect the total amount of workers in this occupation in Victoria.
The information in this section is sourced by the Higher Education and Skills Group, from the industry and regulatory bodies for this occupation.
You should always contact the relevant industry or regulatory body directly for the most detailed and up to date information about the licensing for any occupation.
The information in this section is sourced from industry representatives and professional associations. It is reflective of current demands within the industry for this occupation.
Our ‘Recommended’ section reflects the skills and qualifications that prospective employers may look favourably upon when considering an applicant.
For more information about pre-apprenticeship courses, see our pre-apprenticeships page.
The information in this section is sourced from the Australian Bureau of Statistics, with input from industry bodies.
This information is intended as a guide only. Each job will vary depending on the nature of the role, the employer, and the employee.
VIDEO: Graphic on screen: Kelly Moore, Service Coordinator, Independence Australia
VIDEO: Kelly Moore sitting in an office.
Graphic on screen: Service Coordinator, Kelly Moore
AUDIO: Hi I’m Kelly Moore. I work for Independence Australia and I’m a service coordinator for in-home supports.
Graphic on screen: Independence Australia, Collingwood
VIDEO: Kelly Moore and one of her clients walking down the street.
AUDIO: We assist clients in staying in their own homes and assist them in regaining, retaining and extending their independence on a daily basis.
VIDEO: Kelly Moore in the office.
AUDIO: I’ve always had an interest in the disability sector.
VIDEO: A course search results page on the Victorian Skills Gateway for the Certificate IV in Disability.
AUDIO: So I did a certificate IV in Disability Studies when I was eighteen. That course is extremely beneficial – looking at client needs, communication; the disability sector as a whole.
VIDEO: Kelly Moore talking on the phone at her desk.
AUDIO: A typical day – the different tasks that I would do would be liaise with clients regarding the supports and how they ‘d like to receive them, liaising with support workers; ensuring they are attending their rostered shifts, they’re aware of all their shift tasks and adequately trained and that the gel between the support worker and the client is a match.
VIDEO: Kelly Moore arriving at a client’s home and greeting each other.
AUDIO: I guess the skills that you need to be a good service coordinator would be to be a people person.
VIDEO: Kelly Moore in the office with a support worker and a client.
AUDIO: Other attributes may include patience, good organisational skills good communication skills, to be able to look beyond the disability and help that person achieve whatever it is that they’d like to do.
AUDIO: I guess my favourite thing about my job is working with a variety of brilliant people.
VIDEO: Kelly Moore interacting with clients and support workers in various locations.
AUDIO: Getting to know them and also supporting them to achieve things that they want to do. It’s a really good feeling. What I would say to people who are thinking about getting into the disability industry, it’s a fantastic industry to be in, there’s a lot of opportunity for career development. The disability industry is definitely flexible, so you can work around uni, TAFE also, like me, you can make a big career out of it assisting people achieve their independence.
VIDEO: (fade to black)
Graphic on screen: Department of Education and Early Childhood Development Logo.
Students may be eligible for government-subsidised training. This is only offered by training providers who have a contract with the Victorian Government to deliver government-subsidised training.
If you're eligible, the government will contribute to the cost of the training.
Government-subsidised training is marked with this symbol . Course availability data is sourced from the Australian Course Information Register.
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