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ICT Support Technicians (other)

ICT Support Technicians (other)

Help & advice

Also known as Applications Packager, Computer Systems Technician, Telecommunications Computer Systems Technician.

This occupation group covers ICT Support Technicians not elsewhere classified.


Tasks Include:


  • determining software and hardware requirements to provide solutions to problems
  • responding to inquiries about software and hardware problems
  • adapting existing programs to meet users' requirements
  • installing and downloading appropriate software
  • ensuring efficient use of applications and equipment
  • implementing computer networks
  • designing and maintaining websites
  • repairing and replacing peripheral equipment such as terminals, printers and modems
Job prospects for ICT Support Technicians in Victoria

Occupations in the ICT Support Technicians group include Hardware Technician, ICT Customer Support Officer, ICT Support Technicians (other) and Web Administrator.

Employment prospects
There are currently 11,100 ICT Support Technicians in Victoria. Over the next five years, the size of this relatively large occupation is expected to grow. Employment prospects for the next five years are strong.

Average weekly wage
$1,312.20

Hourly earnings
$34.60

For more information about this occupation at a national level visit the Job Outlook website.

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