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Becoming a Medical Receptionist
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Becoming a Medical Receptionist

Help & advice

Greets patients and other clients in a health facility, such as a clinic, practice, centre or surgery, and responds to personal, telephone and written inquiries and requests.
Training time 0.5 - 1.5 years
Avg. weekly wage $860
Employment prospects Strong
Employment size 40,600

What does a Medical Receptionist do?

  • greeting and welcoming visitors, and directing them to the appropriate person
  • arranging and recording details of appointments
  • answering inquiries and providing information on the goods, services and activities of the organisation
  • answering, connecting and transferring telephone calls
  • receiving and resolving complaints from clients and the public
  • receiving and distributing correspondence, facsimile messages and deliveries
  • maintaining the reception area
  • advising on and arranging reservations and accommodation

Related courses

Displaying 1 to 2 of 2 courses related to Medical Receptionist.
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