Skip Ribbon Commands
Skip to main content
Hotel or Motel Receptionist

Hotel or Motel Receptionist

Help & advice

Help and Information Phone
131 823

Greets and checks in guests, and looks after their needs on arrival and during their stay in a hotel or motel.


Tasks Include:


  • greeting and welcoming visitors, and directing them to the appropriate person
  • arranging and recording details of appointments
  • answering inquiries and providing information on the goods, services and activities of the organisation
  • answering, connecting and transferring telephone calls
  • receiving and resolving complaints from clients and the public
  • receiving and distributing correspondence, facsimile messages and deliveries
  • maintaining the reception area
  • advising on and arranging reservations and accommodation
Job prospects for Receptionists in Victoria

Occupations in the Receptionists group include Admissions Clerk, Hotel or Motel Receptionist, Medical Receptionist and Receptionist (General).

Employment prospects
There are currently 40,600 Receptionists in Victoria. Over the next five years, the size of this relatively large occupation is expected to grow. Employment prospects for the next five years are strong.

Average weekly wage
$860.30

Hourly earnings
$22.80

For more information about this occupation at a national level visit the Job Outlook website. External link

Related courses
Search tips
  • Enter a keyword or phrase (e.g. child care worker, plumbing, TAFE).
  • Move across the tabs to see results for courses, occupations or providers.
  • Use the filters to narrow your search.

About government-subsidised training
Government-subsidised training is marked with this symbol Government-subsidised training available

Saved searches

Save your search results for quick access.
TAFEs and other public providers
Find out about the different types of public training providers.

CSS is relied upon in order to use this site. Please enable and refresh your page. For information on accessibility please navigate to the link in the footer of this page. Thank you.