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Hotel or Motel Receptionist

Greets and checks in guests, and looks after their needs on arrival and during their stay in a hotel or motel.


Tasks Include:


  • greeting and welcoming visitors, and directing them to the appropriate person
  • arranging and recording details of appointments
  • answering inquiries and providing information on the goods, services and activities of the organisation
  • answering, connecting and transferring telephone calls
  • receiving and resolving complaints from clients and the public
  • receiving and distributing correspondence, facsimile messages and deliveries
  • maintaining the reception area
  • advising on and arranging reservations and accommodation
Job prospects for Receptionists in Victoria

Occupations in the Receptionists group include Admissions Clerk, Hotel or Motel Receptionist, Medical Receptionist and Receptionist (General).

Employment prospects
There are currently 40,600 Receptionists in Victoria. Over the next five years, the size of this relatively large occupation is expected to grow. Employment prospects for the next five years are strong.

Average weekly wage
$860.30

Hourly earnings
$22.80

For more information about this occupation at a national level visit the Job Outlook website. External link

Related courses
Results
Displaying 1 course related to Hotel or Motel Receptionist.
Government-subsidised training is marked with this symbol Government-subsidised training available

This unit is part of the Tourism, Travel and Hospitality Training Package. It provides students with the skills and know...

This course is offered in 2 locations

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