Skip Ribbon Commands
Skip to main content
Inquiry Clerk
Typing out a word will show suggestions automatically below

Inquiry Clerk

Help & advice

Also known as Inquiry Officer.
Responds to personal, written and telephone inquiries and complaints about the organisation's goods and services, provides information and refers people to other sources.
Training time - No data available -
Avg. weekly wage $1,074
Employment prospects Moderate
Employment size 20,300

What does an Inquiry Clerk do?

  • answering inquiries about goods and services, and providing information about their availability, location, price and related issues
  • responding to inquiries about problems and providing advice, information and assistance
  • recording information about inquiries and complaints
  • referring complex inquiries to team leaders or expert advisers
  • issuing relevant forms, information kits and brochures to interested parties
  • accessing and operating computer network systems and communication systems such as public address and paging systems

Specialisations

  • Information Clerk

Sorry, no courses found

Your search for did not match any courses.

Try changing your search. Here are some tips:

  • Clear your filters
  • Check for results under the “occupations” or “providers” tabs above
  • Check the spelling of your keywords
  • Use fewer or less specific keywords

Government-subsidised training is marked with this symbol

CSS is relied upon in order to use this site. Please enable and refresh your page. For information on accessibility please navigate to the link in the footer of this page. Thank you.