Raj: residential care officer, Melbourne
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Raj: residential care officer, Melbourne

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VIDEO: Graphic on screen: Raj Coosna Residential Care Officer Independence Australia Melbourne

VIDEO: Raj Coosna walking into client’s house.

AUDIO: I wanted to start with a course. To be honest with you, disability was not even in my head.

VIDEO: Raj Coosna assisting a wheelchair-bound client in their home.

AUDIO: I came from a different background when I moved to Australia. This was my biggest learning curve.

VIDEO: Raj Coosna sitting in the office.

VIDEO: Graphic on screen: Raj Coosna, Residential Care Officer

AUDIO: I work for Independence Australia and the main idea is it’s empowering people…

VIDEO: Graphic on screen: Independence Australia Melbourne

VIDEO: Raj Coosna showing a client how to operate a bed hoist.

AUDIO: For the last two years now I’ve been in that position - the support worker. Taking care of the whole facility as a team leader.

VIDEO: Raj Coosna assisting a client with the bed hoist.

AUDIO: Working with the people, helping them and supporting them in their daily activity.

VIDEO: Raj Coosna sitting in the office.

AUDIO: I start from nine and I finish at five every day, Monday to Friday.

VIDEO: Raj Coosna in the garden with a client watering the plants.

AUDIO: Independence Australia is also a Registered Training Organisation. On the job training at the same time working as a trainee worker, you can complete this course.

VIDEO: A care officer assisting a wheelchair-bound client to their place at a communal table and other clients knitting.

AUDIO: Of course it depends on the residents, how you interact with them. Some of them really like their privacy, some of them like fun and this is what I enjoy a lot.

VIDEO: Raj Coosna sitting in the office.

AUDIO: If they trust you then they know they are in good hands.

VIDEO: Raj Coosna and a colleague preparing some food with clients.

AUDIO: I think this is the most honourable work in this industry because you really care for someone and it makes you feel good.

VIDEO: Raj Coosna working on the computer in the office.

AUDIO: You don’t have to know everything. We’ve got a very clear and good support system in that way, why not you know, it’s just a pathway.

VIDEO: Raj Coosna talking and smiling while walking through the facility.

AUDIO: You can start here today and you don’t know where you can go in this field.

VIDEO: (fade to black)
Graphic on screen: State Government Victoria Insignia
Department of Education and Early Childhood Development
© State of Victoria 2012

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Residential Care Officer

Provides care and supervision for children or disabled persons in group housing...