Ryan: restaurant manager, Richmond
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Ryan: restaurant manager, Richmond

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Transcript

VIDEO: Graphic on screen: Interview with Ryan Wevels Talking about his job as a Restaurant Manager
Ryan Wevels talking on the phone in front of his computer.

VIDEO: Ryan Wevels talking on the phone in front of his computer.

AUDIO:
(Phone rings)

AUDIO: Good morning Fenix, Ryan speaking. Saturday the twenty-first; let me just have a look for you there.

VIDEO: Ryan Wevels checking dockets in the kitchen.

Graphic on screen: Restaurant Manager Ryan Wevels Fenix Resaurant & Events Richmond

AUDIO: My name’s Ryan Wevels – Restaurant Manager at Fenix Restarant & Event.

VIDEO: Ryan Wevels sitting in the restaurant.

AUDIO: Feel nervous actually.

(Ryan laughs)

AUDIO: With the camera on me.

VIDEO: Ryan Wevels checking a computer in the restaurant.

AUDIO:I studied at Swinburne TAFE; a Diploma of Hospitality Management and Enterprise Management as well.

VIDEO: Ryan Wevels with a co-worker talking with a guest.

AUDIO: I really enjoyed the TAFE side of things; the interaction with the guests and people is kinda what I really enjoyed. Whereas university, all that theoretical side wasn’t really for me.

(Ryan speaking to a guest) Have you been for dinner before?

(Guest answering) No.

(Ryan speaking to a guest) Next time. Next time.

(Ryan laughs)

VIDEO: Ryan Wevels sitting in the restaurant.

AUDIO: My job title is Restaurant Manager but you could draw similarities between café managers and restaurant managers.

VIDEO: A barista steaming coffee.

AUDIO: I guess you’d find with café managers they tend to have a lot more breakfast/lunch trade.

VIDEO: Ryan Wevels checking dockets in the kitchen.

AUDIO: Restaurant managers tend to do most of their work at night. I’ve worked in a number of different roles but I guess Restaurant Manager is probably what suits me the best.

VIDEO: Ryan Wevels working in the office.

AUDIO: Day-to-day running of the restaurant, rostering staff, also keeping line with the figures and financial sorta side of the restaurant and the business.

VIDEO: Ryan Wevels tasting wine with a co-worker in the restaurant.

AUDIO: You’ve also got a lot of dealing with wine reps, sourcing products and writing the wine list. Wine is a beautiful part of the job that I really enjoy.

(Ryan speaking to his co-worker) We can even chill this wine.

(Co-worker responds) Yep.

VIDEO: Ryan Wevels sitting in the restaurant.

AUDIO: Skills in the job that you really need are, um …

VIDEO: Ryan Wevels speaking with a customer in the restaurant.

AUDIO: Number one, I guess is people skills. You do have those situations when you’re dealing with difficult people as well, so I think a sense of humour and just being down to earth.

VIDEO: Ryan Wevels checking a computer in the restaurant.

AUDIO:I guess the stamina to work long hours.

VIDEO: Ryan Wevels checking dockets in the kitchen.

(Ryan speaking to the kitchen staff) So, have you guys sent table 992 yet?

VIDEO: Ryan Wevels laughing with a customer and co-worker in the restaurant.

AUDIO: If you put in the hard work you do receive the rewards.

VIDEO: Ryan Wevels performing numerous tasks in the kitchen and restaurant while chefs and waiters are busy preparing food and tables.

AUDIO: Favourite part of the day; You know what, I think just as you’re kind of about to move in towards a busy dinner service you’re buzzing. You’re waiting for the restaurant to kinda fill up. The anticipation before a big service is probably the best time of the day. Yep.

VIDEO: Ryan Wevels carrying plates from the kitchen to the restaurant.

AUDIO: At the end of the day I always tell myself: it’s just a plate of food and a glass of wine. It’s not brain surgery so you just have to bring it right back down to that. Yep.

VIDEO: (fade to black)
Graphic on screen: State Government Victoria Insignia
Department of Education and Early Childhood Development
© State of Victoria 2012

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Cafe or Restaurant Manager

Organises and controls the operations of a cafe, restaurant or related establish...