Medical Receptionist

Greets patients and other clients in a health facility, such as a clinic, practice, centre or surgery, and responds to personal, telephone and written inquiries and requests.
Training time 32 days - 1.5 years
Average pay $37,840
Employment prospects Strong
Employment size 13,600

What does a Medical Receptionist do?

  • greeting and welcoming visitors, and directing them to the appropriate person
  • arranging and recording details of appointments
  • answering inquiries and providing information on the goods, services and activities of the organisation
  • answering, connecting and transferring telephone calls
  • receiving and resolving complaints from clients and the public
  • receiving and distributing correspondence, facsimile messages and deliveries
  • maintaining the reception area
  • advising on and arranging reservations and accommodation

Related courses

Government-subsidised training is marked with this symbol
Certificate III in Business Administration (Medical)
TAFE
Certificate III in Health Administration
TAFE