Certificate III in Retail Operations

Code:
SIR30212
Recognition
Meets the requirements of the Australian Qualifications Framework (AQF)
Entry requirements
Relevant vocational experience
Units in this course
Fee range
$1,000 - $3,750*
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About government-subsidised training

Students may be eligible for government-subsidised training. This is only offered by training providers who have a contract with the Victorian Government to deliver government-subsidised training.

If you're eligible, the government will contribute to the cost of the training.




Finding government-subsidised training

Government-subsidised training is marked with this symbol Government-subsidised training available. Our course listings are current for 2017. Course availability data is sourced from the Australian Course Information Register.

Our listings also identify TAFEs who offer government-subsidised training for specific courses. Other training providers who offer government-subsidised training will be identified as this information becomes available.

About pre-apprenticeship courses

This course is available to study as a pre-apprenticeship. A pre-apprenticeship is a great way to get a feel for the industry before committing to an apprenticeship.

Some pre-apprenticeships can help reduce the length of a formal apprenticeship. This only applies to selected courses approved by the Victorian Registration and Qualifications Authority (VRQA). To find out if this applies to your pre-apprenticeship contact your training provider.

For more information about pre-apprenticeships, see our Pre-Apprenticeships page.

About recognition

The courses shown on the Victorian Skills Gateway website are either regulated qualifications under the Australian Qualifications Framework (AQF), or short training programs made up of units of competency from regulated qualifications.

Units
Unit code
Unit title
SIRRFSA302
Monitor food safety program
SIRRPOS004A
Handle customer interviews and applications
SIRRRPK006A
Recommend liquor products
SIRRRPK007A
Recommend and fit clothing or footwear and products and services
SIRRRPK008A
Recommend jewellery products and services
SIRRRPK009A
Recommend toddler and baby products
SIRRRPK010A
Recommend home and home improvement products and services
SIRRRPK011A
Recommend books or newsagency services
SIRRRPK012A
Recommend business and leisure products and services
SIRRRPK013A
Hire and sell video and DVD products and services
SIRRRPK214
Recommend specialised products and services
SIRWSLS301
Build sales relationships
SIRWSLS302
Process product and service data
SIRWSLS303
Analyse and achieve sales targets
SIRWSLS304
Build sales of branded products
SIRXADM002A
Coordinate retail office
SIRXCCS201
Apply point-of-sale handling procedures
SIRXCCS202
Interact with customers
SIRXCCS203
Promote loyalty programs
SIRXCCS304
Coordinate interaction with customers
SIRXCLM101
Organise and maintain work areas
SIRXCOM101
Communicate in the workplace to support team and customer outcomes
SIRXCOM202
Communicate with customers using technologies
SIRXFIN003A
Produce financial reports
SIRXFIN201
Balance and secure point-of-sale terminal
SIRXICT001A
Operate retail technology
SIRXICT303
Operate retail information technology systems
SIRXIND101
Work effectively in a customer service environment
SIRXINV001A
Perform stock control procedures
SIRXINV002A
Maintain and order stock
SIRXMER202
Plan, create and maintain displays
SIRXMER303
Coordinate merchandise presentation
SIRXMER304
Present products
SIRXMGT001A
Coordinate work teams
SIRXMGT002A
Maintain employee relations
SIRXMPR001A
Profile a retail market
SIRXQUA001A
Develop innovative ideas at work
SIRXRPK001A
Recommend health and nutritional products
SIRXRPK002A
Recommend hair, beauty and cosmetic products and services
SIRXRSK201
Minimise loss
SIRXSLS002A
Advise on products and services
SIRXSLS201
Sell products and services
SIRXSLS303
Build relationships with customers
SIRXSLS304
Coordinate sales performance
SIRXWHS101
Apply safe work practices
SIRXWHS302
Maintain store safety
SITHFAB009A
Provide responsible service of alcohol
About the fee range

The fees charged for this course may vary as training providers are free to set their own fees.

The fee range shown is indicative only. It is based on:

  • Estimated tuition fee for the whole of the course
  • Rates for local students only (not for international)
  • Available data from the Australian Course Information Register

The fees shown do not factor in concessions, government subsidies or scholarships. They also exclude other fees set by the training provider such as materials, services, and amenities.

To find government-subsidised training, look for a course location marked with this symbol Government-subsidised training available

*All fees presented on this site are correct at the time of publication; fee information is updated on a monthly basis. To obtain the most accurate quote for the course you’re considering, please contact the training provider directly.

About occupations in demand

Occupations in demand are marked with this symbol Occupation in demand. If you see a job marked with this symbol, it’s identifying a role that is currently, or is at risk of, experiencing a skills shortage.

When an occupation has a skills shortage, it means the chances of getting a job after completing your course could be higher.

The information used to identify occupations in demand is primarily sourced from Higher Education and Skills Group (HESG) in the Department of Education and Training (DET), the Australian Bureau of Statistics (ABS) and Deloitte Access Economics.