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Make training happen

Help & advice

Once you’ve considered all your options and chosen a Registered Training Organisation (RTO), it’s time to put your training plan into action in the workplace.


  • Work with your RTO to finalise the courses and units you are purchasing. Be clear with your RTO about your expectations of the training.
  • Agree on a written contract with your training provider that lists the expected outcomes of the training.
  • Establish a contact person at the RTO and stay in regular contact.
  • Monitor the training as it is rolled out.


  • Consult with your employees – individually and as a group – about what they think worked and what didn’t.
  • Check that the new skills are actually being used in the workplace.
  • Review the training in the context of your business objectives. Is it helping your business achieve the things you want?
  • Review and update your business plan if necessary and use this information when you next need to purchase training.

Need help?

Regional Managers provide a free service to Victorian businesses, helping to navigate the training system and providing specialist advice. Contact your nearest Regional Manager via the phone numbers below:

Barwon South West
Office: (03) 9637 2751
Mobile: 0408 895 062

Central (Melbourne)
Office: (03) 9637 2796
Mobile: 0439 704 914

Office: (03) 8765 5715
Mobile: 0417 381 711

Office: (03) 9651 4509
Mobile: 0438 506 670


Office: (02) 6059 0209
Mobile: 0409 903 926

Loddon Mallee
Office: (03) 4433 8047
Mobile: 0418 861 511

Northern Metropolitan
Office: (03) 9935 0609
Mobile: 0418 680 719

Southern and Eastern Metropolitan
Office: (03) 9938 0145
Mobile: 0418 816 065

Western Metropolitan
Office: (03) 9334 1306
Mobile: 0418 559 375

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